Modern Healthcare: What today's healthcare workers want from their employers
By Hayley DeSilva
Burnout and the graying of the workforce are the latest challenges healthcare employers are grappling with — but there have been many challenges over the past 50 years.
What’s changed is the level of investment and the development of innovative approaches to tackle issues related to advancement opportunities, training, compensation and scheduling flexibility. Technology and artificial intelligence have changed some healthcare roles but the industry has been a consistent leader in the labor market, adding almost 700,000 jobs through the first 11 months of 2025.
”We fully expect that healthcare will continue to grow and add jobs almost regardless of what the rest of the economy does,” said Daniel Zhao, chief economist for Glassdoor.
Here‘s some of the biggest staffing trends in the industry today.
Workers want more technology
Burnout has been an enduring challenge for healthcare workers, but more employers are turning to technology to help alleviate some stressors like administrative tasks.
Children’s Mercy in Kansas City, Missouri, created the Helen App, an AI-powered program for nurses to use to reduce administrative burden. Through the app, nurses can submit requests for help with tasks including supply delivery and patient admissions or discharges. The app routes the request to the right team.
The app was developed to help combat staff burnout, said Dr. Alejandro Quiroga, president and CEO of Children’s Mercy.
“What we have done is offset a lot of the tasks that are not clinical,” Quiroga said. “It has decreased the cognitive load for the nurses, improved the relationship between nurse and patients and saved nurses time — up to an hour per shift. We think that we can have improve that amount of time even further.”
See the full article via Modern Healthcare